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News Archive > General > BrightHouse ordered to pay nearly £15m to its customers

BrightHouse ordered to pay nearly £15m to its customers

By Natasha Swift 1st November 2017

BrightHouse ordered to pay nearly £15m to its customers
The shop in St Austell

NATIONAL rent-to-own retailer BrightHouse, which has a store in St Austell, has been ordered to pay nearly £15m to hundreds of thousands of customers by the UK’s financial watchdog.

The Financial Conduct Authority (FCA) has told BrightHouse it must compensate 249,000 customers who had cancelled agreements after one down payment but were not refunded or who signed up to lending agreements that they could not afford…

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By Natasha Swift 1st November 2017

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